Zipcar: cars on-demand 12+
Book cars by the hour or day
Zipcar
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- Free
iPhone Screenshots
Description
With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between.
Instant Access
Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork.
All the flexibility and convenience
Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day.
Contact-free pickups and returns
Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot.
Save more with gas included
Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month.
24/7 support & roadside assistance
Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies.
More sustainable
Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.
What’s New
Version 7.14.4
No shiny new features, but we’ve boosted the unlock car experience! Now you can access your ride even when you're off the grid—because adventures shouldn't stop for cell service.
Ratings and Reviews
See AllStranded with Courtesy
Interesting experience today - the car I was using wouldn’t start in an under ground garage at local mall because there wasn’t a satellite connection.
Received suggestions like get someone to help you push it closer to entrance/exit to make connectivity (I’m a small woman - in NY, in Brooklyn, really,?) also, if you pay for help get a receipt...huh? Gee sir thank u for going out of your way, can I give you a few dollars and oh btw I’ll need a receipt even though it’s not my car and I’ve been waiting for over an hour for a call on a tow truck - smh/really deep sigh.
The best offer - we’ll credit you and extend your time. Hmmm, credit (not refund) for a car I’m not able to use, extend my time while i stay with unusable vehicle waiting for a tow truck that never came?
This was suppose to be a quick dash to the supermarket and Home Depot..2 hours maybe 2.5, not shopping, picking up specific items - in and out, waiting on line would be most of time.
And yet everyone at Zip was friendly courteous and unconcerned about me being stranded/inconvenienced if ya know what I mean. Anyway, I finally got vehicle started - and out of the garage with a $5.00 parking charge (usually cost $2-3) not that big a deal/difference just annoying. Guess it’s time to consider getting a vehicle kinda miss having my own.
Only use as a last resort; even then check ALL other options first.
The below is from a recent trip end report which is just one among many annoyances using this service. I’ve been using this service on and off for almost two years and it’s always been a pain. Often cars are dirty and smelly also. And more than once l've had to refill nearly flat tires. In between personal cars I have to use it for longer errands but as soon as I have another option best believe this will be cancelled. Also you have to pay the $25 application fee anytime you cancel and reactivate and no options for pausing. Total ripoff and scam!!
When checking out the car, I had to do the full inspection 4-5 times because the app would not let me submit. Finally I started going through and choosing the boxes that would let me submit. Only certain combinations of checked box and text in box would let me submit. In the end in fact I don’t think I was even able to leave a text comment. Overall, if I didn’t need this service (and I will unsubscribe as soon as I don’t) I wouldn’t be using it at all. The experience itself plus customer service has been awful. I recently had to carry $1000 of damages on a work trip because the support team would not answer my questions or help out at all even though it was a hit and run at the location the zipcar was always parked. Absolute nightmare. If anything I’ll actively tell people NOT to use zipcar unless their life depended on it.
Developer Response ,
We're sorry to hear about your frustrating experience. We appreciate your feedback and will take it into consideration to improve our service. If you have any specific concerns, feel free to reach out to our customer support team for assistance. To contact us, submit a ticket at support.zipcar.com, call 866.4ZIPCAR, or DM us on social.
Many Disappointing Experiences
Where to begin…
My most recent trip was in a vehicle with a front slashed tire and two rear bald tires. Last year in May, a car with a damaged battery died in my parents driveway and had to be towed away (Happy Mother’s Day Mom). The person who responded deemed the battery to have been tampered with. In the intervening months, I have driven cars that reeked of marajuana smoke, cigarette smoke and littered with trash. I rented a nice SUV to go to a friends wedding a year prior and it smelled like pot and the back seat was coated with a Vaseline or jelly-like substance. Gross. Many times vehicles have been low on fuel (given the other huge problems I have started to overlook this). The worst part is that when there is a problem, you are put on hold for a ridiculously long time and eventually connected with a person with an accent so thick, he or she is often unintelligible. I am often told that I will receive “credits” for these inconveniences but they never appear on my account. Purchasing a car is out of my budget, but my experience has been so bad with Zipcar that I am considering it. I would rather spend more money and know that I am driving a safe vehicle and not be (greatly) inconvenienced. Zipcar has become an awful experience.
App Privacy
The developer, Zipcar, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Search History
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Zipcar, Inc.
- Size
- 71.6 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Turkish
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References Infrequent/Mild Mature/Suggestive Themes
- Copyright
- © Zipcar, Inc. 2009-2023
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.